Billing Terms & Conditions
Last Updated: August 25, 2026
These Billing Terms & Conditions explain how payments and billing are handled when you purchase products from Velmorza.
Payment Methods
We accept the payment methods displayed during checkout.
Available payment methods may vary depending on your location and checkout provider.
Payment Authorization
When you place an order, your selected payment provider may authorize the transaction.
Your order will normally be processed after successful payment authorization.
Billing Information
Customers are responsible for providing accurate billing information during checkout.
Incorrect billing information may result in payment delays or order cancellation.
Payment Security
Payment transactions are handled using secure payment processing services. We do not intentionally store complete payment card information on our website.
Failed Payments
If a payment cannot be completed, your order may remain pending or may be cancelled.
You may be required to provide another valid payment method before your order can be processed.
Duplicate Charges
If you believe that you have been charged more than once for the same order, please contact our customer support team with your order information.
Refunds
Approved refunds are returned through the original payment method whenever possible.
Refund processing times may depend on your payment provider or financial institution.
Contact
For billing questions:
Velmorza
2106 S Fern Ave
Ontario, CA 91762
United States
Phone: +1 202-964-5346